Privacy Policy

Privacy Policy
Last Updated: January 15th 2025

Savile Speed Co. (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal information in accordance with British Columbia’s Personal Information Protection Act (PIPA) and, where applicable, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

This privacy policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website or make a purchase.

1. What Is Personal Information?

“Personal information” means any information about an identifiable individual. This may include your name, email address, shipping details, billing information, and purchase history.

2. What Personal Information We Collect

We collect personal information directly from you when you:

  • Make a purchase

  • Create an account

  • Sign up for marketing communications

  • Contact us for support or feedback

  • Interact with our website (e.g., cookies, browsing behavior)

The types of information we may collect include:

  • Contact information (name, address, email, phone)

  • Payment information (e.g., billing details—note: we do not store full credit card numbers)

  • Order history and site usage (products viewed, items purchased)

  • Marketing preferences

  • Any other information you voluntarily provide

3. Use of Your Information

We collect and use your personal information to:

  • Process and fulfill your orders

  • Communicate with you about your orders or inquiries

  • Improve and personalize your shopping experience

  • Send you updates, promotional offers, and newsletters (if you consent)

  • Comply with legal or regulatory requirements

You may withdraw your consent to marketing emails at any time by clicking “unsubscribe” in any email or contacting us directly.

4. Disclosure of Your Information

We may disclose your information to trusted third-party service providers who help us operate our business, such as:

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Shipping and logistics companies

  • IT service providers (e.g., Shopify, analytics tools, email platforms)

These third parties are only given the information necessary to perform their functions and are contractually obligated to protect your data.

We may also disclose your information if required by law or to protect our rights or comply with a legal obligation.

5. Data Location and Cross-Border Transfers

Your personal information may be stored or processed outside of Canada (e.g., in the United States) by our third-party providers. While your data is outside Canada, it is subject to the laws of the country in which it is held. We take reasonable steps to ensure that your data is handled securely and in accordance with applicable Canadian laws.

6. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from loss, theft, unauthorized access, disclosure, or modification. For example:

  • Data transmitted during checkout is encrypted using SSL

  • Payment details are processed via PCI-compliant providers

  • Access to data is restricted to authorized personnel only

7. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. When no longer needed, data is securely deleted or anonymized.

8. Your Rights and Access to Information

You have the right to request access to your personal information and to request corrections if it is inaccurate or incomplete. To request access or correction, please contact us at the email address below.

We will respond within 30 days as required by law.

9. Cookies and Analytics

We use cookies and similar technologies to enhance your website experience, track usage patterns, and offer personalized content. You can control or disable cookies through your browser settings.

We may also use services like Google Analytics or Shopify’s built-in tools to better understand how users interact with our site.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us.

11. Updates to This Policy

We may update this policy occasionally to reflect changes in our practices or applicable laws. The latest version will always be available on our website with the “Last Updated” date.

12. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact:

Savile Speed Co.
Email: info@savilespeed.com
Business registration number: 700101421BC0001